The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
CHF 32 per day
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Hiking
Cycling
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sun terrace
Spa lounge
Sauna
Steam room
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Lakefront Center,
Lucerne,
Switzerland,
6005,
Canton of Lucerne
Map view
street view
Lakefront Center,
Lucerne,
Switzerland,
6005,
Canton of Lucerne
City landmarks
Bridge
Chapel Bridge
950 m
Square
Lion Monument
1.4
km
Bahnhofstrasse 11a
Jesuit Church
970 m
Bridge
Spreuer Bridge
1.3
km
Church
Franciscan Church
1.2
km
Museum
The Rosengart Collection
800 m
LucerneSwitzerland
Lake Lucerne
710 m
Museum
Glacier Garden of Lucerne
1.6
km
Museum
Swiss Museum of Transport
3.0
km
Museum
Bourbaki Panorama
1.4
km
Museum
Alpineum
1.5
km
Museum
Natur-Museum Luzern
1.1
km
LucerneSwitzerland
Old Town Lucerne
1.0
km
Public Building
Town Hall
740 m
Reusssteg 1
Nadelwehr Luzern
810 m
Mall
Nationalquai
750 m
Museum
Richard Wagner Museum
1.3
km
Hertensteinstrasse 30
Matthauskirche
820 m
Haldenstrasse 31
St Mark's Church
830 m
Church
Church of St. Leodegar
1.4
km
Museum
Historisches Museum Luzern
1.0
km
Square
Schwanenplatz
700 m
Kapellpl. 1a
Saint Peters Church
670 m
6004 Lucerne
Museggmauer
1.5
km
Square
Kornmarkt
1.0
km
Casino
Grand Casino Luzern
1.5
km
Event hall
Neubad
1.4
km
Nearby
Event hall
Lucerne Culture and Congress Centre
430 m
Park
Inseli Park
20 m
Museum
Modern Art Museum
480 m
Restaurants
Restaurant Luce
10 m
Inseliquai 12
Cha Cha Thai
40 m
Buergenstrasse 3
Gastronomie Vierwaldstattersee
130 m
Werftestrasse 5
Tavolago
130 m
Werftestrasse 5
Restaurant Quai4
260 m
Alpenquai 4
BOLERO Restaurante
720 m
Bundesplatz 18 6003 Lucerne
Cafe im Kunstmuseum Luzern
490 m
Europaplatz 1
Konditorei & Cafe Heini
510 m
Bahnhofplatz
Yooji's Bahnhof Luzern
530 m
Parkhaus Bahnhof
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Clean
Great location
Limited dining
Inconsistent service
7.4/10
Very good
Rooms
8.0
Location
8.7
Service
7.3
Dining
6.4
Guest reviews
7.4/10
based on 12 reviews
4/5
based on 1703 reviews
8.7
8.7/10 based on 2592 reviews
#26 of 71 hotels in Lucerne based on Tripadvisor
James
United Kingdom,
May
2024
8.2/10
My stay at the hotel was truly fantastic. The rooms were spacious and very modern with a king size bed, perfect for a family with two older children. The service was exceptional; the staff were very pleasant and helpful. The location was superb, close to the train and bus stations, making it convenient to explore the city. However, the dining experience was mediocre, not quite living up to expectations. Overall, a great stay with some minor room for improvement.
Rooms
9.0
The rooms were spacious and very modern with a king size bed, providing a comfortable stay.
Service
9.0
The service was exceptional; the staff were very pleasant and helpful.
Location
9.0
The location was prime, very near to the Train & Bus Stations and easily accessible to key points of interest.
Dining
6.0
The dining experience was mediocre, not quite meeting the expected standards.
Facilities
8.0
The hotel offered a range of facilities to enhance the stay.
Willie
United States,
April
2024
6.8/10
Arriving after 8 pm, the room I received was not what I had booked and could have been better for the price. The service was friendly overall, but there was confusion between scrambled eggs and omelette, and an unfriendly staff member disturbed me multiple times on my check-out day. The location was very convenient, close to the train station and key attractions, though some staff were perceived as rude and unhelpful. The dining experience was decent but pricey and crowded with tour groups. Despite these issues, the hotel's proximity to the railway station and attractions made it a good choice for exploring the area.
Rooms
7.0
The room I received upon arrival, although not what I booked, was comfortable and clean.
Service
6.0
The staff was generally friendly and helpful, but there were issues with differentiating between scrambled eggs and omelette. One staff member was unfriendly.
Location
8.0
The hotel's location was very convenient, close to the train station and major attractions, but some staff members were reported as rude and unhelpful.
Dining
6.0
The dining experience was average, with limited options and crowded due to tour groups.
Facilities
7.0
The hotel offered standard facilities but was perceived as lacking in certain areas.
Arnold
United Kingdom,
March
2024
7.8/10
The hotel offers a fantastic view over the lake and is in perfect condition. While there is no complimentary drinkable water provided as in other 4-star hotels, the Espresso Coffee machine is available even though I prefer more environmentally friendly options.
Rooms
8.0
The rooms have a fantastic view over the lake and are in perfect condition.
Service
7.0
The staff is very patient and accommodating, rising up to the challenge with a friendly smile.
Location
9.0
The hotel is so close to the train station, making it easy to access the shopping area and boats. It's also near the central train station, offering convenient access to all the sights of Lucerne.
Dining
7.0
The dining experience is decent, with good food offerings, although lacking freshness and scenic views.
Facilities
8.0
The hotel provides room service, car hire, dry cleaning, housekeeping, laundry, welcome drink, and tours/ticket assistance.
John
United Kingdom,
February
2024
7.2/10
I stayed at the hotel for three nights in a premier lake view room. The room was very clean and big, but it didn't have a Wow factor like in other Radisson Blus. The service was pleasant and helpful, except for a few staff members who didn't know much. The location was perfect, easy to walk to the train station, ferry terminal, and into town. The dining options were limited and didn't change during our stay. Overall, a comfortable stay with some room for improvement.
Rooms
8.0
The room I booked without any upgrade confirmed was very clean and big.
Service
7.0
The service was generally pleasant and helpful, except for a couple of staff members.
Location
9.0
The hotel is at the center of Lucerne, making it easy to access the train station, ferry terminal, and town.
Dining
5.0
The dining experience was lackluster with limited options that remained the same throughout our stay.
Facilities
7.0
Clean
Limited dining
Alfred
United Kingdom,
February
2024
7.8/10
The hotel is located by Lake Lucerne, just a distance away from the bustling touristy area, offering easy access to the lake, train station, and port. The rooms are spacious and waterfront; however, they could be brighter during the day. The service is friendly and helpful overall, though a bit busy with other tasks than serving customers directly. The dining experience, while ample with a variety of cheeses and Swiss Bircher Muesli, could improve with higher-quality options. The hotel boasts a great location, but the price might not fully match the service provided.
Rooms
8.0
The rooms are spacious, waterfront, and equipped with general amenities.
Service
7.0
The staff, especially at the front desk, is friendly and helpful; however, could be more attentive to customers.
Location
9.0
The hotel is excellently situated by Lake Lucerne, providing easy access to major attractions and being away from the noisy touristy part of the old town.
Dining
7.0
The dining options are varied but could offer higher-quality choices to match the hotel's standards.
Facilities
8.0
The hotel offers standard facilities for a comfortable stay.
great location
Price-service ratio
Neil
United Kingdom,
January
2024
7.8/10
The hotel has spacious rooms with lots of storage areas and sitting areas, but the room location may require extra doors to reach. The service was a mix of noise disturbances and friendly, helpful staff. The location is perfect for accessing the town center and train station, with some noise concerns. The dining experience offers great variety but can get crowded. Overall, a convenient choice with some noise challenges.
Rooms
8.0
The room, upon request, was changed to meet our needs. It was spacious with plenty of storage and sitting areas.
Service
7.0
The service had noise disturbances early in the morning but the staff were friendly and helpful overall.
Location
9.0
The location is very close to the main town center and train station, providing convenient access to everything.
Dining
7.0
The dining experience offered a good variety of food but could get crowded at times.
Facilities
8.0
The hotel provides a range of facilities to enhance the stay.
Christopher
United Kingdom,
October
2023
7.2/10
I had a mixed experience at the hotel. The rooms were nice and modern with plenty of space, but getting to them was a bit challenging. The service was a bit lacking during checkout, but the location was excellent for exploring the main town center, lake, and beach area.
Rooms
8.0
The rooms were nice and modern with a lot of space.
Service
5.0
The service was lacking during checkout.
Location
9.0
The location was excellent for exploring the main town center, lake, and beach area.
Dining
7.0
Facilities
7.0
The facilities were sufficient for my needs.
Thomas
United Kingdom,
September
2023
7.6/10
The hotel has a fantastic location close to the central train station, offering easy access to all the sights of Lucerne. The rooms provide a very nice view of the lake and city from the large panoramic windows, but the cleanliness could be improved. The service was overwhelmed at times, especially at the front desk, but overall very helpful. The dining experience was decent, although some improvements could be made to the food quality.
Rooms
7.0
The rooms were spacious with a very nice view of the lake and city from the large panoramic windows, but cleanliness could be better.
Service
8.0
The service was helpful overall, although overwhelmed at times.
Location
9.0
The hotel is conveniently located near the central train station, providing easy access to all the attractions of Lucerne.
Dining
6.0
The dining experience was decent, but there is room for improvement in the food quality.
Facilities
Offered a range of services including room service, car hire, and laundry, but could use more attention to detail in cleaning.
Ralph
United Kingdom,
September
2023
8.0/10
The hotel offers spacious and comfortable rooms with 2 queen beds and a seating area, which were very clean and big. The staff is helpful and friendly, providing a pleasant and helpful service. The location is excellent with easy access to the lake, train station, and port, although it may feel isolated in the evening hours. The dining experience, while ample and rich, may have limited options. Overall, great value for money.
Rooms
9.0
The rooms are spacious and comfortable, very clean and big, with 2 queen beds and a seating area.
Service
8.0
The staff is very friendly, making the service pleasant and helpful.
Location
8.0
The hotel is excellent with easy access to the lake, train station, and port, but may feel isolated in the evening hours.
Dining
7.0
The dining offers a variety of cheeses and nice Swiss Bircher Muesli but may have limited options.
Facilities
8.0
The hotel provides the necessary facilities for a comfortable stay.
clean
isolated location
Daniel
United Kingdom,
September
2023
7.8/10
The hotel has a beautiful view of the lake and air-conditioned rooms, which are a rare find in Switzerland. However, the initial room was dusty but was promptly changed by a kind receptionist.
Rooms
8.0
The room with a beautiful city and mountains view was a stunning experience, although the first room was dusty.
Service
7.0
The staff were friendly, understanding, and well-aware of the surroundings, though there was a minor incident with my passport during check-in.
Location
9.0
The location is excellent, near the train station and lake, making it convenient for exploring the city.
Dining
7.0
The dining experience was good with a decent menu, but it can get chaotic during peak times with large groups present.
Facilities
8.0
The facilities were functional and met my needs during the stay.
G.
United States,
June
2023
5.8/10
I had a mixed experience at the hotel. The rooms were very spacious, clean, and comfortable, but some maintenance issues made them feel a bit worn out. The service was friendly and helpful at times, but there were delays in addressing concerns. The location was convenient, close to the train station, but lacked easy access to other parts of the city. The dining experience was a disaster due to short-staffing and disorganization.
Rooms
7.0
Despite being spacious, the room felt a bit outdated with maintenance issues.
Service
7.0
The staff were friendly and helpful, but there were delays in addressing concerns.
Location
6.0
Conveniently located near the train station, but lacked easy access to other parts of the city.
Dining
5.0
The dining experience was a disaster due to short-staffing and disorganization.
Facilities
5.0
Anne
United States,
April
2023
9.0/10
I had a wonderful stay at the hotel with its excellent rooms that were well-equipped, comfortable, and stylish. The service was top-notch with very friendly and cooperative staff. The location was incredibly convenient, close to the train station and many attractions. Although the dining experience was a bit pricey, the food was delicious. Overall, the hotel offers great value for money.
Rooms
9.0
The rooms were fine, clean, and larger than most European rooms I have stayed in.
Service
9.0
The staff was very helpful and cooperative.
Location
10.0
The hotel was very convenient, close to the train station and right on the lake.
Dining
8.0
The dining was perfect and delicious, even though it was a bit expensive.
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